Privacy Policy of Fluento Inc.

Effective Date: September 8, 2024

Fluento Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our services, including our website and mobile applications ("Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect
We collect the following types of information from users of our Services:

Personal Information: When you sign up for our Services, we may collect personal information such as your name, email address, and payment information.

Usage Data: We automatically collect certain information about your interaction with our Services, such as your IP address, browser type, language preference, the pages you visit, and the actions you take on our platform.

Device Data: We may collect information about the device you use to access our Services, such as your operating system, device ID, and mobile network information.

Language Learning Data: As part of providing language learning features, we may collect data related to your progress, usage patterns, and interactions with our platform, including audio and video recordings if applicable.

2. How We Use Your Information
We use your information for the following purposes:

To provide, operate, and maintain our Services
To improve, personalize, and expand our Services
To communicate with you, including responding to your inquiries, updates, and promotional content
To process payments and handle billing
To analyze usage patterns and gather insights to enhance your learning experience
To ensure security and prevent fraud
To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with trusted third-party service providers for the following reasons:

Service Providers: We may share your data with third-party vendors who help us provide our Services, including hosting, data analytics, customer service, and payment processing.

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.

Legal Requirements: We may disclose your personal information if required by law or in response to valid requests from public authorities (e.g., courts or government agencies).

4. Data Security
We are committed to protecting your data and use a variety of security measures, including encryption and secure storage, to safeguard your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:

The right to access, update, or delete your personal information
The right to restrict or object to the processing of your personal data
The right to data portability
The right to withdraw consent at any time, where consent was the legal basis for processing your data
To exercise any of these rights, please contact us at hello@fluento.ai.

7. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have unintentionally collected such information, please contact us, and we will promptly delete it.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date at the top. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:

Fluento Inc.
hello@fluento.ai